7 Best Maid Agencies In Singapore 2023

7 Best Maid Agencies In Singapore
Reading Time: 10 minutes

The bustling metropolis of Singapore is filled with incessant activity and its lifestyle is particularly fast-paced, frequently leaving families wrestling with the coordinating of both professional engagement and home duties. This underscores the necessity for domestic aids or maids; to assist with responsibilities such as cooking, cleaning, and taking care of the children. However, pinpointing a trustworthy maid agency amongst a sea of available ones can be a daunting task. This blog will explore a handful of Singapore’s highest-rated maid agencies, renowned for their exceptional service and reliability.

Whether you are a first-time employer or a seasoned one, this guide will provide valuable insights to help you make an informed decision and find the perfect helper for your home.

Key Consideration Factors

At Sureclean, we understand the importance of providing our readers with accurate and reliable information. That’s why we take our selection process seriously when it comes to identifying the best companies in a particular field. One of the key considerations we take into account when creating our list is Google and Facebook ratings. By evaluating the feedback from real customers, we can ensure that our readers have access to trustworthy and unbiased reviews. These ratings give us insight into the overall satisfaction of a company’s customers, as well as the quality of their services.

Best Maid Agencies In Singapore

1. JForce Employment Service

best maid agency in singapore with JForce

JForce Employment Service is the best maid agency in Singapore, and they’re all about making sure you get the right domestic helper for your unique home care needs. Here’s the deal: they don’t do a one-size-fits-all approach. Nope, they take the time to really understand you. It’s all about finding the perfect match for your family.

These folks have connections and partnerships to source the best candidates, whether you need a Child Care Maid, Experienced Maid, Ex-Singapore Maid, Myanmar Maid, Indonesian Maid, or an Elderly Care Maid. And here’s the cool part – their helpers aren’t just skilled; they’re also trained to be super attentive to what you need. They get that the cultural differences between foreign helpers and domestic clients can be a thing, so they work to make sure everything goes smoothly in your household.

In a nutshell, JForce Employment Service is committed to providing you with top-notch domestic helpers and excellent customer care. They’re all about helping you build a great relationship with your helper. So, if you’re looking for reliable and culturally sensitive home care assistance, these folks have got your back!

>>Company details

Websitehttp://www.jforce.com.sg/
AddressBoon Keng Branch
23 Bendemeer Road, #01-515 Singapore 330023

Ang Mo Kio Branch

725 Ang Mo Kio Ave 6, #01-4140, Singapore 560725

Jurong Branch

345 Jurong East St 31, #01-13, Singapore 600345
Contact(Phone): 83108988
(Email): enquiry@jforce.com.sg
Operating hoursWeekdays 10:30 pm to 7:30 pm
Weekends 10:00 am to 5:30 pm

>>Key differentiators

  • They have their own training center
  • Professional after-sales service
  • Full range of helper

>>Testimonial

“Thanks Jeffrey and team who helped me make a good decision on the helper I need! Was super skeptical on transfer maids. But after much discussions with JForce really helped me to make the right decision.

Jeffrey was also very kind and helpful when I knew him 4 years ago. Without asking for any favour advised me on how to handle my maid issue with another agency. I wasn’t even getting a helper from him then! His help was genuine and that really means a lot! So 4 years later as my old helper was going back immediately i thought of him!

Thanks Jeffrey and team!”

2. Regent Maid Agency

regent maid agency best maid agencies in singapore

Regent Maid Agency is a reputable organization specializing in the placement of migrant domestic workers and has been operating since 2021. They are proud to have consistently achieved a higher placement volume than the industry’s average market rate over the past few years.

Their commitment to quality and customer satisfaction is evident in their non-obligatory consultations, which allow them to better understand the specific household requirements of their clients. They take a personalized approach to the selection process, personally screening all candidates and recommending the most suitable profiles for their clients. With a strong sense of responsibility, they prioritize proper job matching and good placement to ensure a mutually beneficial relationship between employer and employee.

>>Company details

Websitehttp://www.regentmaidagency.com/
Address603 Ang Mo Kio Ave 5, #01-2667A, Singapore 560603
Contact+6586008300
Operating hoursMon to Fri (10:00 am – 6:00 pm)

>>Key differentiators

  • Higher placement volume
  • Reputation for excellence
  • Personal screening

>>Testimonial

“I engage my helper thru Regent Maid. This is our first time hire a helper. We are so lucky and glad that can have a helper like her. She was very well trained and most of the time she knows what to do, we don’t even need to assign her or eyes on her. She take a very good care of my house and kid”

(Ferron X. – Google review)

3. Maid Avenue

Maid Avenue-best maid services in singapore

Maid Avenue is a trusted placement agency committed to providing families with the ideal helper to match their domestic requirements. The agency strives to provide effective training to all domestic helpers, ensuring they are equipped to fulfill clients’ specific needs.

Whether you are in need of a caregiver for an elderly family member, a child, or an infant, Maid Avenue has the right helper for you. With a focus on customer satisfaction, the agency is dedicated to providing peace of mind to clients, knowing they have a reliable and trustworthy helper to assist with household needs. Let Maid Avenue assist you in finding the perfect helper for your family today.

>>Company details

Websitehttps://maidavenue.com.sg/
Address5001 Beach Rd, #08-30 Golden Mile Complex, Singapore 199588
Contact+6586111252
Operating hoursMon to Fri (12:00 nn – 9:00 pm)

>>Key differentiators

  • Personalized matching
  • Industry expertise
  • Customer satisfaction

>>Testimonial

“Pleasant experience with this agency. They are very welcome and thoughtful in assisting me to get a helper for my family especially Yvette. I highly recommend anyone who wants to get a helper to look for them. Their fees are also very transparent and clear cut therefore no need to worry about any hidden charges or anything. Well done two thumbs up maid avenue!”

(Yeni A. – Google review)

4. Universal Employment Agency Pte Ltd

Universal Employment Agency Pte Ltd is a premier maid agency in Singapore that specializes in the placement of foreign domestic helpers mainly from the Philippines, Indonesia, and Myanmar. Established in 1986, Universal Employment Agency Pte Ltd has over three decades of experience being a leading professional consultancy.

Their team of experienced consultants provides personalized services and works closely with employers to understand their needs and preferences. With a high success rate of matching employers with foreign domestic helpers, Universal Employment Agency Pte Ltd has earned a reputation as one of the best maid agencies in Singapore.

>>Company details

Websitehttps://www.universal.sg/
Address304 Orchard Rd, #01-97 / #03-52 Lucky Plaza, Singapore 238863
Contact+6567353456
Operating hoursMon to Fri (10:00 am – 7:00 pm), Sat to Sun (10:00 am – 5:00 pm)

>>Key differentiators

  • High success rate
  • Expertise in hiring transfer maids
  • Market leader

>>Testimonial

“I would like to thank Karoll for the fast and easy efficient service that she has provided me with when I urgently need a helper. Process was fast and easy and I’m thankful that I managed to find a helper during my quarantine when I contracted covid via zoom. My queries were answered promptly and the fees breakdown was transparent and clear too.”

(Jaselin – Google review)

5. Jayamaids

Jayamaids is a renowned provider of high-quality maid services in Singapore. As a leading agency, they boast an impressive reputation as the largest supplier of maids from Central Java/Indonesia. With their expertly trained and carefully selected domestic helpers, they ensure that their clients receive outstanding domestic services that cater to their unique needs.

What sets Jayamaids apart is its commitment to excellence, which has earned them numerous accolades, including the coveted title of “Award Winning Maid Agency” in Singapore. Their experienced staff expertly handles the processing in Singapore and the country of origin, making the entire hiring process seamless and stress-free.

>>Company details

Websitehttps://jayamaids.com/
Address21 Hougang St 51, #01-14 Green Shopping Mall, Singapore 538719
Contact+6563870900
Operating hoursMon to Fri (11:00 am – 7:00 pm)

>>Key differentiators

  • Specially selected and trained domestic helpers
  • Seamless processing
  • Exceptional customer service

>>Testimonial

“From the first time I contacted Jayamaids I was impressed by Nadia.  She was very helpful and professional and always went out of her way to make sure everything was done to our satisfaction.  She was also very conscientious in keeping me updated.  Getting a good helper is definitely important but to have Nadia as my agent is a bonus.  She is the best maid agent I have ever come across over the past thirty years and I will definitely come back to Jayamaids again.  Thank you Nadia!”

(Dora L. – Google review)

6. We Are Caring Pte Ltd

We Are Caring Pte Ltd is a trusted name in the domestic worker employment industry, known for its ethical practices and exceptional customer service. As a licensed agency by MOM and accredited to provide the Employers’ Orientation Programme (EOP), We Are Caring Pte Ltd is committed to ensuring the safety and well-being of both employers and domestic workers.

At We Are Caring Pte Ltd, people come first. The agency prioritizes the needs and interests of migrant workers, employers, and its own team members. The agency’s caring and compassionate approach to business has earned it a reputation as one of the most respected and reliable employment agencies in Singapore.

>>Company details

Websitehttp://www.wearecaring.com/
Address304, #02-06 Orchard Rd, Lucky Plaza, Singapore 238863
Contact+6531634636
Operating hoursMon to Sun (9:30 am – 6:00 pm)

>>Key differentiators

  • Ethical and caring approach
  • Expertise and credibility in the industry

>>Testimonial

“Sam Syahrul from We Are Caring is very patient, kind and efficient to my many requests to expedite the transfer of the helper. He takes the time to explain the processes and went out of his way to work with MOM to help me bring in the helper as soon as possible. I’m glad I found a wonderful, ethical and very effective agency to work with and I highly recommend We Are Caring.”

(Tan Mia – Google review)

7. Westrama Management (S) Pte. Ltd

Westrama is one of the most established and reputed Management and Manpower Recruitment firms in Singapore, with offices in India and Dubai. With more than 38 years of experience, they have established themselves as the leading destination for both job seekers and clients of all nationalities.

Their team of experts is renowned for their in-depth knowledge and expertise, and they regularly undergo training and orientation programs to stay updated with the latest trends and practices. They also have representatives across several countries, which enables them to provide global recruitment solutions to their clients.

>>Company details

Websitehttps://www.westrama.com.sg/
Address10 Jln Besar, #06-06 Sim Lim Tower, Singapore 208787
Contact+6569207070
Operating hoursMon to Fri (10:00 am – 6:00 pm)

>>Key differentiators

  • Global reach
  • Expertise in the industry
  • Long list of helpers

>>Testimonial

“I came across Westrama agency via Google search. I was very impressed with their customer service. I dealt with Ms Baby k who was very professional, honest and helpful in getting the right helper who met my needs and requirements. She was always reachable when I needed to speak with her. She was very efficient in arranging the phone interviews and made sure she worked around my time schedule. She made the whole procedure so convenient and easy through WhatsApp, phone and email.”

(Narendran – Google review)

8. Wonderful Maid Agency

Wonderful Maid Agency is committed to providing flexible and affordable cleaning solutions to meet the diverse needs of its clients. They offer customized cleaning plans tailored to the specific requirements of each client, ensuring that their services are comprehensive and effective.

Overall, as a maid agency, Wonderful Maid Agency offers high-quality, professional cleaning services that are reliable, efficient, and cost-effective. Their commitment to customer satisfaction makes them an excellent choice for anyone seeking maid services for their home or workplace.

>>Company details

Websitehttps://www.facebook.com/wonderfulmaid
Address462 Tampines Street 44, #01-74, Singapore 520462
Contact+6567889161
Operating hoursMon to Fri (11:00 am – 6:00 pm)

>>Key differentiators

  • Customized solutions
  • Competitive pricing
  • Flexible scheduling

>>Testimonial

“Wonderful Maid Agency has a good team to support me while hiring my helper. They shortlisted the suitable candidates for me to interview. They are professional in solving  conflicts between employer & helper. Specially thanks to Annie , Kelvin , Evon & Eve 🙏 I highly recommend them to anyone who wish to hire helper.”

(Ivy H. – Google review)

How To Choose The Best Maid Agency In Singapore

Choosing the best maid agency in Singapore is crucial for a positive experience. To do so, start by checking the agency’s accreditation by the Ministry of Manpower (MOM) and its experience in the industry. Online reviews and testimonials can offer insight into their reputation and quality of service. Look for an agency that provides a range of services, including pre-employment medical check-ups, training, work permit applications, and after-sales service. Ensure that the fees are reasonable and transparent, with no hidden costs. 

Ask for recommendations from friends or family who have hired maids before to get an idea of their experience. By following these tips, you can choose the best maid agencies in Singapore that can provide a reliable and trustworthy maid to meet your household needs.


Frequently Asked Questions

Is it easy to get a maid in Singapore?

In Singapore, it is common for households to hire domestic helpers, commonly known as maids. The process of hiring a maid can involve going through a licensed employment agency, which can handle the necessary paperwork and provide assistance with the hiring process. However, the availability of maids can vary depending on demand and supply.

How much does a maid agent charge in Singapore?

Maid agencies in Singapore charge varying fees for their services, typically ranging from around $1,000 to $3,000 or more, depending on the scope of services provided. These fees may include recruitment, documentation, medical check-ups, training, and other administrative costs associated with hiring a domestic helper.

What is the maximum age for a maid in Singapore?

According to Singapore’s Ministry of Manpower regulations, the maximum age for a foreign domestic worker (maid) to be employed in Singapore is 60 years old. However, employers can apply for an extension of up to 63 years old if the helper is in good health and passes a medical examination.

Can the maid sleep in the living room in Singapore?

The Ministry of Manpower requires that employers provide proper accommodation for their helpers, which includes a separate room with a bed and adequate ventilation, privacy, and security.

How many hours can a maid work in Singapore?

Domestic helpers (maids) can work up to 12 hours a day and up to 6 days a week, with one rest day per week. Employers are required to provide their helpers with adequate rest periods, including at least 8 hours of uninterrupted rest each day.

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