Top 7 Best Maid Agency In Singapore 2024

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Singapore is a bustling city-state with a fast-paced lifestyle, leaving many families struggling to balance work and household chores. This is where the role of a maid or domestic helper comes in, to provide assistance with tasks such as cooking, cleaning, and childcare. However, finding the right maid agency can be a daunting task, with numerous options available. In this blog, we will explore some of the best maid agencies in Singapore, known for their excellent service and reliability.

Whether you are a first-time employer or a seasoned one, this guide will provide valuable insights to help you make an informed decision and find the perfect helper for your home.

Key Consideration Factors

At Surely the Best, we understand the importance of providing our readers with accurate and reliable information. That’s why we take our selection process seriously when it comes to identifying the best companies in a particular field. One of the key considerations we take into account when creating our list is Google and Facebook ratings. By evaluating the feedback from real customers, we can ensure that our readers have access to trustworthy and unbiased reviews. These ratings give us insight into the overall satisfaction of a company’s customers, as well as the quality of their services.

Best Maid Agency In Singapore

1. JForce Employment Service

best maid agency in singapore with JForce

JForce Employment Service is the best maid agency in Singapore, and they’re all about making sure you get the right domestic helper for your unique home care needs. Here’s the deal: they don’t do a one-size-fits-all approach. Nope, they take the time to really understand you. It’s all about finding the perfect match for your family.

These folks have connections and partnerships to source the best candidates, whether you need a Child Care Maid, Experienced Maid, Ex-Singapore Maid, Myanmar Maid, Indonesian Maid, or an Elderly Care Maid. And here’s the cool part – their helpers aren’t just skilled; they’re also trained to be super attentive to what you need. They get that the cultural differences between foreign helpers and domestic clients can be a thing, so they work to make sure everything goes smoothly in your household.

In a nutshell, JForce Employment Service is committed to providing you with top-notch domestic helpers and excellent customer care. They’re all about helping you build a great relationship with your helper. So, if you’re looking for reliable and culturally sensitive home care assistance, these folks have got your back!

>>Company details

AddressBoon Keng Branch
23 Bendemeer Road, #01-515 Singapore 330023

Ang Mo Kio Branch

725 Ang Mo Kio Ave 6, #01-4140, Singapore 560725

Jurong Branch

345 Jurong East St 31, #01-13, Singapore 600345
Contact(Phone): 83108988
Operating hoursWeekdays 10:30 pm to 7:30 pm
Weekends 10:00 am to 5:30 pm

>>Key differentiators

  • They have their own training center
  • Professional after-sales service
  • Full range of helper


“Thanks Jeffrey and team who helped me make a good decision on the helper I need! Was super skeptical on transfer maids. But after much discussions with JForce really helped me to make the right decision.

Jeffrey was also very kind and helpful when I knew him 4 years ago. Without asking for any favour advised me on how to handle my maid issue with another agency. I wasn’t even getting a helper from him then! His help was genuine and that really means a lot! So 4 years later as my old helper was going back immediately i thought of him!

Thanks Jeffrey and team!”

2. A1 Employment Agency Pte Ltd

A1 Best Maid Agency in Singapore

Exhausted by the endless parade of unsuitable domestic helpers and the soul-crushing paperwork that comes with hiring them? Introducing A1 Employment Agency, the best maid agency in Singapore!

Since 2007, this Singaporean powerhouse has transformed countless lives by becoming the one-stop solution for families seeking a harmonious household. Forget the stress of countless interviews and questionable agencies – A1’s decade of unwavering dedication and expertise shines through in their impressive low transfer rate and sky-high retention rate. They’re not just matchmakers for your home, they’re your trusted partners in building a haven of peace and order.

With a meticulous screening process that unearths the perfect fit for your family’s unique needs and personality, A1 Employment Agency takes the guesswork out of hiring. They’ll handle the legalities with practiced ease, navigating the complex paperwork jungle so you can focus on what truly matters. And their commitment doesn’t end with placement – A1 offers ongoing support throughout your journey, ensuring you’re never left alone.

Choose A1 Employment Agency and say goodbye to the hiring nightmare. They’ll not only deliver a qualified, reliable helper who stays, but they’ll also gift you the priceless peace of mind that comes with knowing your home is in good hands. So, ditch the domestic drama and choose A1 Employment Agency – your gateway to a happy, well-managed home.

>>Company details

Address545 Orchard Road #05-12 Far East Shopping Centre S238882
Operating hours10am – 7pm (Mon – Fri)
10am – 4pm (Sat – Sun)
Closed on PH

>>Key differentiators

  • Decade of Expertise
  • Low Transfer Rate, High Retention
  • Personalized Care
  • Ongoing Support


“A1 is always the people who I will look to for my domestic helper needs.  Both my helpers I hired are recommended by them.  During selection, they were very careful to make sure the helpers understood my requirements before I hired them.  I am glad everything turned out very well with my helpers.” – Mr Lim S W


Best maid agency in singapore with Charming May

Here at Charming May, they aren’t just your average maid agency in Singapore. They’re passionate career cultivators, armed with decades of experience and a genuine knack for spotting the spark in every individual. They don’t just connect employers and employees; Charming May nurtures destinies, watches careers blossom, and celebrates every success as if it were their own.

With 20 years of experience waltzing through the complexities of HR and finance in countless industries, Charmaine & May have seen (and solved) it all. But Charming May isn’t a one-size-fits-all sheet music factory. They bridge the gap with open communication and proactive problem-solving. Everyone feels heard and valued on their journey.

Through comprehensive consultations and in-depth Q&A sessions, they uncover not just your technical requirements, but the personal preferences, schedules, and timelines that are crucial for creating the perfect synergy.

With Charming May, it’s not just about filling a position; it’s about cultivating a thriving ecosystem where both helpers and families may thrive. It’s about building meaningful connections, inspiring individuals, and witnessing families blossom under the warm sun of human understanding.

And their commitment doesn’t end with placement. They go the extra mile to make sure helper feels supported, valued, and like they’re part of something bigger than themselves.

So, when you’re ready to hire a helper, let Charming May be your guide. They’ll help you scout for one that’s not just efficient, but passionate, engaged, and eager to learn and grow alongside your expectations and needs.

>>Company details

Operating hoursMonday – Friday 10am – 7pm | Saturday and Sunday by appointment Only

>>Key differentiators

  • They conduct rigorous interviews to scout for the closest match helper for the Singapore Family.
  • They teach and guide the helper to do things the Singapore way.
  • They provide additional support for helpers (Especially the NEW helper) and foster a sense of community by organizing gatherings on the last Sunday of each month.


“Hardworking and Sincere! Very rare to find an agency that work hard with a sincere heart to ensure that employer get the right fit of helper. May has assisted us and making sure that we choose the right helper. Charmaine was also helpful in making sure the process was seamless. Both ladies were efficient, friendly and helpful. Im really glad that i met them. Thank you charmaine and May!😘😍” -Marlina (Google review)

4. Universal Employment Agency Pte Ltd

Universal Employment Agency Pte Ltd is a premier maid agency in Singapore that specializes in the placement of foreign domestic helpers mainly from the Philippines, Indonesia, and Myanmar. Established in 1986, Universal Employment Agency Pte Ltd has over three decades of experience being a leading professional consultancy.

Their team of experienced consultants provides personalized services and works closely with employers to understand their needs and preferences. With a high success rate of matching employers with foreign domestic helpers, Universal Employment Agency Pte Ltd has earned a reputation as one of the best maid agencies in Singapore.

>>Company details

Address304 Orchard Rd, #01-97 / #03-52 Lucky Plaza, Singapore 238863
Operating hoursMon to Fri (10:00 am – 7:00 pm), Sat to Sun (10:00 am – 5:00 pm)

>>Key differentiators

  • High success rate
  • Expertise in hiring transfer maids
  • Market leader


“I would like to thank Karoll for the fast and easy efficient service that she has provided me with when I urgently need a helper. Process was fast and easy and I’m thankful that I managed to find a helper during my quarantine when I contracted covid via zoom. My queries were answered promptly and the fees breakdown was transparent and clear too.”

(Jaselin – Google review)

5. Jayamaids

Jayamaids is a renowned provider of high-quality maid services in Singapore. As a leading agency, they boast an impressive reputation as the largest supplier of maids from Central Java/Indonesia. With their expertly trained and carefully selected domestic helpers, they ensure that their clients receive outstanding domestic services that cater to their unique needs.

What sets Jayamaids apart is its commitment to excellence, which has earned them numerous accolades, including the coveted title of “Award Winning Maid Agency” in Singapore. Their experienced staff expertly handles the processing in Singapore and the country of origin, making the entire hiring process seamless and stress-free.

>>Company details

Address21 Hougang St 51, #01-14 Green Shopping Mall, Singapore 538719
Operating hoursMon to Fri (11:00 am – 7:00 pm)

>>Key differentiators

  • Specially selected and trained domestic helpers
  • Seamless processing
  • Exceptional customer service


“From the first time I contacted Jayamaids I was impressed by Nadia.  She was very helpful and professional and always went out of her way to make sure everything was done to our satisfaction.  She was also very conscientious in keeping me updated.  Getting a good helper is definitely important but to have Nadia as my agent is a bonus.  She is the best maid agent I have ever come across over the past thirty years and I will definitely come back to Jayamaids again.  Thank you Nadia!”

(Dora L. – Google review)

6. We Are Caring Pte Ltd

We Are Caring Pte Ltd is a trusted name in the domestic worker employment industry, known for its ethical practices and exceptional customer service. As a licensed agency by MOM and accredited to provide the Employers’ Orientation Programme (EOP), We Are Caring Pte Ltd is committed to ensuring the safety and well-being of both employers and domestic workers.

At We Are Caring Pte Ltd, people come first. The agency prioritizes the needs and interests of migrant workers, employers, and its own team members. The agency’s caring and compassionate approach to business has earned it a reputation as one of the most respected and reliable employment agencies in Singapore.

>>Company details

Address304, #02-06 Orchard Rd, Lucky Plaza, Singapore 238863
Operating hoursMon to Sun (9:30 am – 6:00 pm)

>>Key differentiators

  • Ethical and caring approach
  • Expertise and credibility in the industry


“Sam Syahrul from We Are Caring is very patient, kind and efficient to my many requests to expedite the transfer of the helper. He takes the time to explain the processes and went out of his way to work with MOM to help me bring in the helper as soon as possible. I’m glad I found a wonderful, ethical and very effective agency to work with and I highly recommend We Are Caring.”

(Tan Mia – Google review)

7. Westrama Management (S) Pte. Ltd

Westrama is one of the most established and reputed Management and Manpower Recruitment firms in Singapore, with offices in India and Dubai. With more than 38 years of experience, they have established themselves as the leading destination for both job seekers and clients of all nationalities.

Their team of experts is renowned for their in-depth knowledge and expertise, and they regularly undergo training and orientation programs to stay updated with the latest trends and practices. They also have representatives across several countries, which enables them to provide global recruitment solutions to their clients.

>>Company details

Address10 Jln Besar, #06-06 Sim Lim Tower, Singapore 208787
Operating hoursMon to Fri (10:00 am – 6:00 pm)

>>Key differentiators

  • Global reach
  • Expertise in the industry
  • Long list of helpers


“I came across Westrama agency via Google search. I was very impressed with their customer service. I dealt with Ms Baby k who was very professional, honest and helpful in getting the right helper who met my needs and requirements. She was always reachable when I needed to speak with her. She was very efficient in arranging the phone interviews and made sure she worked around my time schedule. She made the whole procedure so convenient and easy through WhatsApp, phone and email.”

(Narendran – Google review)

How To Choose The Best Maid Agency In Singapore

Choosing the best maid agency in Singapore is crucial for a positive experience. To do so, start by checking the agency’s accreditation by the Ministry of Manpower (MOM) and its experience in the industry. Online reviews and testimonials can offer insight into their reputation and quality of service. Look for an agency that provides a range of services, including pre-employment medical check-ups, training, work permit applications, and after-sales service. Ensure that the fees are reasonable and transparent, with no hidden costs. 

Ask for recommendations from friends or family who have hired maids before to get an idea of their experience. By following these tips, you can choose the best maid agencies in Singapore that can provide a reliable and trustworthy maid to meet your household needs.

Frequently Asked Questions

Is it easy to get a maid in Singapore?

In Singapore, it is common for households to hire domestic helpers, commonly known as maids. The process of hiring a maid can involve going through a licensed employment agency, which can handle the necessary paperwork and provide assistance with the hiring process. However, the availability of maids can vary depending on demand and supply.

How much does a maid agent charge in Singapore?

Maid agencies in Singapore charge varying fees for their services, typically ranging from around $1,000 to $3,000 or more, depending on the scope of services provided. These fees may include recruitment, documentation, medical check-ups, training, and other administrative costs associated with hiring a domestic helper.

What is the maximum age for a maid in Singapore?

According to Singapore’s Ministry of Manpower regulations, the maximum age for a foreign domestic worker (maid) to be employed in Singapore is 60 years old. However, employers can apply for an extension of up to 63 years old if the helper is in good health and passes a medical examination.

Can the maid sleep in the living room in Singapore?

The Ministry of Manpower requires that employers provide proper accommodation for their helpers, which includes a separate room with a bed and adequate ventilation, privacy, and security.

How many hours can a maid work in Singapore?

Domestic helpers (maids) can work up to 12 hours a day and up to 6 days a week, with one rest day per week. Employers are required to provide their helpers with adequate rest periods, including at least 8 hours of uninterrupted rest each day.

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