7 Best Travel Agency in Singapore this 2024

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Are you longing for a remarkable adventure that transports you beyond the confines of everyday life? Look no further than the vibrant city-state of Singapore, a gateway to unforgettable journeys and extraordinary experiences. But where do you begin when planning your dream vacation? To help you navigate the myriad options and ensure an exceptional travel experience, we’ve curated a list of the top seven travel agency in Singapore. From personalized itineraries to seamless arrangements, these agencies offer unparalleled expertise and a passion for crafting unforgettable journeys. So, let’s dive in and explore the crème de la crème of Singapore’s travel industry, where wanderlust meets expertise!

Key Consideration Factors

At Sureclean, we understand the importance of providing our readers with accurate and reliable information. That’s why we take our selection process seriously when it comes to identifying the best companies in a particular field. One of the key considerations we take into account when creating our list is Google and Facebook ratings. By evaluating the feedback from real customers, we can ensure that our readers have access to trustworthy and unbiased reviews. These ratings give us insight into the overall satisfaction of a company’s customers, as well as the quality of their services.

Best Travel Agency in Singapore

ASA Holiday

best travel agency in singapore

In the early 90s, Mr. Albert See partnered with Indonesian business tycoons to establish a multinational travel company targeting the Singapore and Malaysia markets for travel to China. In just three years, they built a premium company with extensive advertising and promotions, creating a solid foundation for further expansion. ASA Holidays organized large-scale travel fairs, sponsored popular Chinese travel programs, and facilitated chartered flights to China, making travel accessible to all.

They also played a significant role in the historic handover of Hong Kong to China. Mr. Albert See’s dream of making travel available to all and creating joyous experiences led to the establishment of Air Sino-Euro Associates Travel (ASA Holidays), which continues to make history-worthy events affordable and unforgettable.

>>Company details

Address1 Park Road, #03-58/59 People’s Park Complex, Singapore 059108
Contact65 6303 5303
Operating hoursMonday to Saturday 10AM – 8PM
Sunday 11AM – 7PM

>>What we like about it

  • Focus on developing Singapore and Malaysia markets for travel to China.
  • Sponsored popular Chinese travel programs to promote Singapore.
  • Exclusive involvement in the historic handover of Hong Kong to China.

>>Testimonial

Just returned from 8 day Korea+Jeju tour. Paid a very reasonable price (about $2k) but pleasantly surprised with the 5 star hotel accommodation (Novotel etc). The itinerary was well balanced with shopping and scenic locations. Food was good (incl Michelin star restaurant). Tour guide Andy was excellent, an experienced Korean guide who spoke Mandarin and Cantonese. He was familiar with S’porean preferences and could cater to our tastes. On the whole, an excellent tour. Will definitely consider ASA again.-K (Google Review)

Fayyaz Travels Pte Ltd

best travel agency in singapore

Fayyaz Travels is dedicated to providing a personalized and exceptional travel service tailored to each individual’s preferences. With their own passion for travel, they welcome wanderlust-driven travelers into their family, going the extra mile to understand their envisioned adventures and make them a reality. They take pride in curating customized itineraries at affordable prices, catering to a wide range of requests, and ensuring that each trip is a unique extension of their clients’ identities.

Their team of experienced consultants, fueled by a love for travel, offers in-depth knowledge and over 30 years of combined experience in the countries they handle. By booking with Fayyaz Travels, you can expect a hassle-free experience from start to finish. They take care of everything, from planning your itinerary and arranging transportation to providing the best guides and ensuring your safety. With their commitment to safety and privacy, they offer 24/7 emergency services through their exclusive mobile apps, providing prompt support in case of any unexpected situations during your travels.

>>Company details

Address435 Orchard Rd, #11-00 Wisma Atria, Singapore 238877
Contact65 6235 2900
Operating hoursMonday to Friday 9AM – 6:30PM
Saturday 10AM – 3PM

>>What we like about it

  • Extensive experience and in-depth knowledge of the countries handled.
  • 24/7 availability and support from dedicated consultants.
  • Emphasis on safety and secure journeys.

>>Testimonial

Was reccomened to go to this beautiful snowdonia national park by the team at Fayyaz Travels. Truly magnificent and such a beautiful sight. Thank you Muhammad for the suggestion and booking my whole weeks travel itinerary for Wales. I wanted a nature trip and it was delivered above my expectations. Created some magnificent memories and can’t wait to come back again someday. -Sarah (Google Review)

Intriq Journey

best travel agency in singapore

Intriq Journey has a deep understanding of their travelers’ needs and desires that’s why they offer personalized itineraries tailored to each individual. Their curated experiences go beyond the ordinary, allowing travelers to fully immerse themselves in the culture and customs of their destination.

They ensure peace of mind throughout the journey, drawing on their extensive six-decade experience in the industry to curate exclusive experiences and unlock new destinations. As advocates for sustainable travel, they support businesses that prioritize responsible practices and benefit local communities. With Intriq Journey, your travel experience will be truly extraordinary, leaving a positive impact on both you and the places you visit.

>>Company details

Address390 Havelock Rd, #04-06 King’s Centre, Singapore 169662
Contact65 6219 1359
Operating hoursMonday to Friday 9AM – 6PM

>>What we like about it

  • Bases in Singapore, Hong Kong, and Beijing
  • Design tours to unique and inaccessible destinations
  • Commitment to sustainable and responsible travel practices

>>Testimonial

Traveled to Georgia 🇬🇪 and Armenia 🇦🇲 from 26 Feb to 6 Mar and it was a fabulous trip. Thank you so much to Adam who suggested this itinerary to us. We had a great time and learned a lot from our guide Nicholas in Georgia who had a wicked sense of humor. Khachik, our Armenia guide was also very well versed in the history of the places we visited. Definitely will look for Adam again for our next destination! -Calis (Google Review)

Tribe Tours

Tribe Tours caters to adventurous explorers and innovative event planners. Their privately guided tours offer authentic local experiences curated by knowledgeable locals who know the city inside out. With an emphasis on active participation and interaction with the community, their tours allow you to cook local dishes, admire the architecture, taste regional delicacies, and engage with the culture. Group sizes are kept small to facilitate meaningful connections. They also excel in event planning, providing innovative ideas and comprehensive solutions for corporate, educational, and professional events.

>>Company details

Address51 Goldhill Plaza, #07-10/11, Singapore 308900
Contact65 9660 0687
Operating hoursMonday to Friday 9AM – 6PM

>>What we like about it

  • Emphasis on authentic local experiences.
  • Small group sizes for meaningful connections.
  • In-depth exploration of neighborhoods, history, and culture.

>>Testimonial

Highly recommended, just finished the whole thing an hour ago. If you are looking for something different to do while your stay here in Singapore. This is it. The host Yong was energetic and a good story teller. Really engaging and I would love my tours to be done like thus from now on. -Stars (Google Review)

New Shan Travel

Established in 1972 with a team of eight, New Shan Travel recognized the need for affordable airline tickets for both businesses and consumers. Growing over the years, they became one of Singapore’s largest travel companies, known for their trust and understanding with airline partners. Today, they offer specialized services to a diverse audience, while constantly innovating to stay ahead.

They celebrated milestones like their 45th anniversary and being appointed the sole travel agency for the 2017 ASEAN Para Games. Recognized by Cathay Pacific, Dream Cruises, Princess Cruises, China Airlines, Korean Airlines, Star Cruises, and Singapore Airlines, they have received top awards. They empower local businesses, and their renovated interior reflects their dedication.

>>Company details

Address133 New Bridge Rd, #22-03 Chinatown Point, Singapore 059413
Contact65 6481 1181
Operating hoursMonday to Friday 10AM – 7PM
Saturday 9AM – 5PM

>>What we like about it

  • Offers affordable airline tickets
  • Trusted and recognized by airline partners
  • Constantly innovating to stay ahead

>>Testimonial

Friendly n dedicated travel advisor Kevin foo suggested to me a Japan trip that well suited for my aging mum. My mum really enjoyed herself on a 9 days Kyushu. Thank you Kevin! -Mary (Google Review)

Super Travels Pte Ltd

Super Travels, established in 1978 and reorganized in 1996, has experienced remarkable growth over the years. From a small travel agency operating in the Chinese market, it has evolved into an international travel agent with a wide range of global tour packages. With Singapore as its operational hub, the company has expanded its services across various regions and built a reputation for high-quality service and innovative travel packages.

Super Travels prioritizes the development of human capital through customized training programs, ensuring a team of professional travel consultants who uphold the company’s customer-first approach. Their continuous exploration of global market trends and commitment to enhancing travel experiences has made Super Travels a renowned brand and the ultimate companion for travelers around the world.

>>Company details

Address133 New Bridge Rd, #03-01/02, Singapore 059413
Contact65 6392 3688
Operating hoursDaily 10AM – 7PM

>>What we like about it

  • Grew from nine staff members to hundreds of employees.
  • Evolved from a Chinese market travel agent to an international agency.
  • Emphasizes customized training programs for talent development.

>>Testimonial

We took the Egypt tour package from Super Travel on 23 Feb to 5 Mar 2023. The itinerary was well organized and we really enjoyed the tour. Our tour leader, Ms Ella managed the tour group at Egypt in a very professional manner, understanding and provided additional support to the individual request during the tour period. Well done Ella and looking forward see you again as our tour leader in future. -Subramainam (Google Review)

JTB Singapore Takashimaya

Founded in 1912 with just 11 employees, JTB has emerged as the leading travel agent in Asia, solidifying its position as the region’s No. 1 choice. From its humble beginnings, JTB has expanded its reach exponentially, now boasting offices in 36 countries and regions worldwide. These impressive accomplishments are not the only interesting aspects of JTB’s global network.

With a diverse workforce rooted in various countries, JTB employees possess a deep understanding and affection for the cultures of the regions they serve. Their commitment to fostering cultural exchange allows them to showcase the incredible attractions of the destinations they represent. JTB’s offices transcend the role of mere land operators; they serve as vital hubs, facilitating the seamless travel experience of international travelers. Regardless of where their customers originate from or where they’re heading, JTB takes pride in managing all aspects of the travel business.

>>Company details

Address391 Orchard Rd, #03 – 11C, Singapore 238872
Contact65 6595 0600
Operating hoursMonday to Saturday 10:30AM – 8PM
Sunday 10:30AM – 7PM

>>What we like about it

  • Founded in 1912 with 11 employees.
  • Offices in 36 countries and regions.
  • Deep understanding and affection for diverse cultures.

>>Testimonial

Shermaine is extremely helpful despite we went in near to closing hours. She didnt rush and was cool in filling up our enquiries#thumbs up. -Betty (Google Review)

Things to Prepare When Communicating With a Travel Agency in Singapore

When reaching out to a travel agency, it’s essential to be well-prepared to ensure effective communication and maximize the benefits of their expertise. Start by outlining your travel preferences and expectations, including your desired destination, travel dates, and any specific activities or experiences you wish to incorporate into your itinerary. Research your destination beforehand, so you can discuss specific attractions, landmarks, or hidden gems you’d like to explore.

Consider your budget and be transparent about it to allow the agency to tailor their recommendations accordingly. Additionally, gather information about any special requirements or considerations, such as dietary restrictions, mobility concerns, or visa arrangements. It’s also helpful to have a rough idea of your preferred accommodation type, transportation preferences, and any other preferences or restrictions you may have.

By equipping yourself with these details and being open to suggestions, you’ll be better equipped to engage in fruitful discussions and collaborate effectively with the travel agency to design your ideal travel experience.

Frequently Asked Questions

What services do travel agencies in Singapore offer?

Travel agencies in Singapore offer a wide range of services including flight bookings, hotel reservations, visa assistance, transportation arrangements, tour packages, travel insurance, and personalized itineraries.

Are travel agencies in Singapore more expensive than booking travel independently?

Not necessarily. Travel agencies in Singapore often have access to special rates, discounts, and package deals that may result in cost savings. Additionally, their expertise can help you make informed decisions that optimize your travel budget.

Can travel agencies in Singapore help with obtaining visas?

Yes, many travel agencies in Singapore offer visa assistance services. They can guide you through the visa application process, provide the necessary documents, and liaise with embassies or consulates on your behalf.

How far in advance should I contact a travel agency in Singapore to plan my trip?

It’s advisable to contact a travel agency well in advance, especially for complex itineraries or peak travel seasons. Aim to reach out at least a few months before your desired travel dates to allow sufficient time for planning and securing reservations.

Can travel agencies in Singapore assist with group travel arrangements?

Absolutely. Travel agencies in Singapore have expertise in organizing group travel, whether it’s for corporate trips, family vacations, or special interest groups. They can handle logistics, accommodations, transportation, and activities to ensure a smooth and enjoyable group travel experience.

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