Please note all product deliveries will be made 1 week from the date of payment confirmation. Apologise for any inconvenience!

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Please note all product deliveries will be made 1 week from the date of payment confirmation. Apologise for any inconvenience!

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      • Concierge Class House Keeping Service
      • Professional Home Cleaning Service
      • Home & Commercial Disinfection
      • Wet or Dry Mattress Cleaning Service

      Exchange & Refund Policy

      Thanks for shopping at Sureclean!

      If you are not entirely satisfied with your purchase, we're here to help.

       

      Exchange 

      You have 60 calendar days to return an item from the date you received the item, you are required to write in to us at orders@sureclean.com.sg to state the nature of the issue and the reason for exchange.

      To be eligible for an exchange, your item must be unused and in the same condition that you received it.

      Your item must be in the original packaging and you will need to have the receipt or proof of purchase.

      Exchanges can only be done at our office:

      SURECLEAN PTE LTD
      10 BUKIT BATOK CRESCENT
      #14-02 THE SPIRE
      SINGAPORE 658079

       

      Refund

      We do not have a cash refund policy. In the unlikely event, you would need a refund, we will gladly refund you in store credits.

      To be eligible for a refund, your request must reach us within 30 days from the date you receive your items. 

      In addition, your item must be unused and in the same condition that you received it. Your item must also be in the original packaging and you will need to have the receipt or proof of purchase.

      Need more info?
      Call us at
      +65 6983 9523

      Address

      Sureclean Pte Ltd
      10 Bukit Batok Crescent
      #14-02 The Spire
      Singapore 658079

      GST / UEN: 201316509C | NEA Licence No: NEA191047/6509C/N04

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