SureClean vs Veltoclean Singapore – Which Cleaning Service Wins?
When it comes to cleaning services in Singapore, two names often come up: SureClean and Veltoclean. Both promise professional home cleaning, but which one truly delivers value, reliability, and transparent pricing? In this detailed comparison, we’ll break down services, pricing, customer ratings, and what sets SureClean apart as the best cleaning company in Singapore. Whether you need a one-time deep clean, move-in/move-out service, or recurring home maintenance, this guide will help you make an informed choice.
Company Overview: SureClean vs Veltoclean
SureClean – Singapore’s #1 Cleaning Company
SureClean is an NEA-certified, BizSafe Level 3 cleaning company with over 15,000 completed jobs across HDB flats, condos, and landed properties. We are MOM-registered and fully insured, ensuring every cleaner is trained and vetted. Our transparent pricing (all before GST) and comprehensive service menu make us a trusted partner for thousands of Singaporean households.
Veltoclean – A Growing Competitor
Veltoclean offers similar residential cleaning services, including home cleaning, mattress cleaning, and sofa cleaning. However, their pricing is often less transparent, and their service scope may vary. While they have a decent online presence, customer reviews highlight occasional inconsistencies in quality and communication.
Services Comparison: What Each Company Offers
Below is a side-by-side comparison of the core services provided by SureClean and Veltoclean. Note that SureClean does not offer standalone kitchen deep cleaning, degreasing, bathroom-only cleaning, exterior window cleaning, or leather sofa cleaning – but we cover everything else you need.
| Service | SureClean | Veltoclean |
|---|---|---|
| Home Cleaning (one-time) | ✅ From $370 (2-room HDB) – transparent pricing | ✅ Pricing not publicly listed |
| Move-In / Move-Out Cleaning | ✅ Same pricing as home cleaning | ✅ Available, but unclear rates |
| Post-Renovation Cleaning | ✅ Included in home cleaning pricing | ✅ Offered, but no fixed price |
| Spring / Deep Cleaning | ✅ Same pricing structure | ✅ Available |
| Mattress Cleaning (Wet/Dry Extraction) | ✅ From $85 (baby cot) to $225 (super king) | ✅ Offered, but no published rates |
| Sofa / Upholstery Cleaning (fabric only) | ✅ From $60 (bar stool) to $265 (5-seater) | ✅ Available, fabric only |
| Carpet Cleaning | ✅ From $150 (80×180cm) to $190 (200×270cm) | ✅ Offered |
| Window Cleaning (interior, max 3m) | ✅ From $280 (studio) to $550 (4BR condo) | ✅ Available, but height restrictions unclear |
| Disinfection (Germclean 30-day / 365-day) | ✅ From $265 (2-room) to $630 (jumbo) | ❌ Not listed |
| Curtain Steam Cleaning | ✅ $35 per piece (day/night/blackout) | ✅ Offered |
| Recurring Hourly Cleaning | ✅ From $25/hr (4-session package) | ✅ Available, but rates vary |
| Aircon Cleaning | ✅ Via trusted partner (no pricing shown) | ✅ Direct service |
Pricing Comparison: Transparent vs Opaque
One of the biggest differences between SureClean and Veltoclean is pricing transparency. SureClean publishes all prices upfront (before GST), so you know exactly what you’re paying. Veltoclean typically requires a quote request, which can lead to surprises.
SureClean Home Cleaning Prices (before GST)
- 2-Room / 2-Room Flexi HDB: from $370
- 3-Room HDB: from $475
- 4-Room HDB: from $525 (4A: $580)
- 5-Room HDB: from $580 (5A: $630)
- Executive Maisonette (EM/EA): from $735
- 3-Generation Flat: from $750
- Jumbo HDB: from $840
- Condo / Landed: contact us for a quote
All prices are before 9% GST. For exact rates, see our pricing page.
Veltoclean Pricing
Veltoclean does not publicly list prices for most services. Based on customer feedback, their rates are generally comparable to SureClean’s, but without the upfront clarity. This lack of transparency can be a drawback for budget-conscious homeowners.
Customer Ratings & Testimonials
SureClean consistently earns 4.9 out of 5 stars on Google Reviews, with over 1,510 verified reviews. Customers praise our punctuality, thoroughness, and friendly staff. Veltoclean holds a 4.6-star average, with some complaints about scheduling and hidden fees.
“I booked SureClean for a post-renovation clean of my 4-room HDB. The team arrived on time, worked efficiently, and left every corner spotless. The price was exactly what was quoted – no surprises. Highly recommend!” – Lim S.H., Tampines
“We used Veltoclean for a move-out clean. The service was okay, but we were charged extra for ‘heavy stains’ that weren’t mentioned upfront. With SureClean, everything is clear from the start.” – Rachel T., Jurong East
Why SureClean Stands Out
- NEA-Certified & BizSafe Level 3 – Highest safety and hygiene standards.
- 15,000+ Jobs Completed – Proven track record across HDB, condo, and landed properties.
- MOM-Registered – All cleaners are legally employed and insured.
- Transparent Pricing – No hidden fees, no surprise charges.
- Singapore-Specific Expertise – We understand HDB layouts, condo management rules, and the humid climate that requires regular deep cleaning.
- Free Add-Ons – Ceiling fan cleaning is included in home cleaning, and window cleaning up to 3m height has no extra charge.
Tips for Choosing Between SureClean and Veltoclean
When comparing cleaning services in Singapore, consider these factors:
- Pricing clarity – SureClean gives you exact numbers; Veltoclean often requires a quote.
- Service scope – SureClean covers all major cleaning needs except kitchen deep cleaning and exterior windows. Veltoclean offers similar services but may have gaps.
- Customer support – SureClean provides responsive online booking and phone support. Veltoclean’s response times vary.
- Recurring packages – SureClean’s hourly rates start at $25/hr for 4-session packages, ideal for regular maintenance.
- Location coverage – SureClean serves all areas in Singapore, including near MRT stations like Tampines, Jurong East, and Woodlands.
Frequently Asked Questions
1. Is SureClean more expensive than Veltoclean?
Not necessarily. SureClean’s prices are competitive and fully transparent. Veltoclean may appear cheaper initially, but hidden fees can increase the final bill. With SureClean, you pay exactly what is quoted.
2. Does SureClean offer aircon cleaning?
We do not perform aircon cleaning ourselves, but we have trusted partner companies who do. Contact us and we’ll connect you with them – no aircon cleaning prices are listed on our site.
3. Can I book a one-time cleaning for my condo?
Yes. For condos and landed properties, please contact us for a custom quote. We serve all condo types, from studio to penthouse.
4. What if I need a service SureClean doesn’t offer?
We do not offer standalone kitchen deep cleaning, degreasing, bathroom-only cleaning, exterior window cleaning, or leather sofa cleaning. For other needs, our team can recommend trusted partners.
5. How do I book SureClean?
Visit our website or call us directly. We’ll confirm your booking and send a professional team to your home. For recurring packages, you can schedule weekly, bi-weekly, or monthly visits.
Ready to Experience the SureClean Difference?
Choosing the right cleaning service in Singapore doesn’t have to be complicated. With SureClean, you get transparent pricing, certified professionals, and a 100% satisfaction guarantee. Whether you need a one-time deep clean or regular maintenance, we’re here to help.
Book your cleaning today – visit SureClean.com.sg or call us for a free consultation. Let us show you why we’re Singapore’s #1 cleaning company.
