Answers to common questions
How do I check that a carpet cleaning company in Singapore is licensed and insured, and what are Sureclean's credentials?
Ask for three things in writing before you book any carpet cleaning company in Singapore: the company's UEN, its NEA cleaning business licence number, and proof of public liability insurance. All three are independently verifiable — the UEN against ACRA's business register, and the licence against NEA's list of licensed cleaning businesses.
Sureclean's details, for checking:
- Company: Sureclean Pte Ltd, UEN 201316509C, operating since 2013.
- NEA licence: Class 3 cleaning business licence NEA240120/6509C/C3/N01.
- Insurance: S$1,000,000 public liability cover.
- Crew: directly employed on MOM work permits, with 400+ hours of in-house training before working unsupervised.
- Track record: 50,000+ homes cleaned, rated 4.9 stars from more than 1,551 Google reviews.
- Contact: 6983 9523.
A company that will not put its UEN and licence number in writing is the one to walk away from. For carpet work specifically, also ask which method will be used on your carpet — hot water extraction, encapsulation or dry compound — and get the full quote in writing before work starts.
How much does carpet cleaning cost per square metre or per room in Singapore in 2026?
Sureclean prices carpet cleaning by the piece for rugs and by area for wall-to-wall carpet, and confirms the figure in writing on WhatsApp 6983 9523 after you share the size and a photo. Hot water extraction is the standard method for synthetic carpets; dry cleaning is used for wool, Persian and oriental rugs and for offices that cannot wait for drying. Pet urine and odour treatment is an add-on using an enzyme neutraliser. Small rugs are the lowest-priced jobs; a full living room or an open-plan office is quoted by square metre.
How often should carpets be professionally cleaned, and is there a seasonal discount?
For a home with no pets, once a year is enough; with pets, children or allergy sufferers, every six months. Offices with daily foot traffic are usually cleaned quarterly. Singapore's humidity means carpets should be dried fully after cleaning, which is why Sureclean schedules home jobs in the morning. Sureclean's standing discount is 10% off for first-time customers rather than seasonal promotions, so the price is the same year-round. Businesses save most by putting carpet extraction on a quarterly contract alongside office cleaning (from $350 per month*).
What are Sureclean's carpet and rug cleaning guide prices by size in 2026?
Guide prices per rug, before 9% GST: up to 80 x 180 cm $150*, up to 160 x 240 cm $170*, up to 200 x 270 cm $190*. Larger rugs, wall-to-wall carpet and office carpet are priced by area after you send the dimensions and a photo to WhatsApp 6983 9523. Hot water extraction is standard for synthetic carpets; dry cleaning is used for wool, Persian and oriental rugs. Pet urine and odour treatment is quoted on top. First-time customers get 10% off.



