Cleaning Company Reviews in Singapore (2026)
Who publishes their Google rating – and who doesn’t
Short answer: read the rating and the review count together, sort by newest, and check whether the company publishes anything verifiable about itself. Of 22 Singapore cleaning company websites checked in August 2026, ten published no rating or review count at all — which does not mean anything is wrong, only that you have to go and look for yourself.
Sureclean at a glance
- Rated 4.9★ across 1,521 Google reviews
- NEA Class 3 licensed (NEA240120/6509C/C3/N01) and insured for S$1,000,000
- Cleaning Singapore homes since 2013 — over 50,000 homes cleaned
- Own employed crews on valid MOM work permits, 400 hours of training
- Published rates from $22/hour* — no platform fees
- WhatsApp +65 6983 9523 for an exact quote in minutes
What each company publishes about its own reviews
| Company | Rating shown | Review count shown |
|---|---|---|
| Sureclean | 4.9★ | 1,522 |
| Luce SG | 4.9★ | 6,900+ |
| Everyworks | Not published | 9,348 |
| Art of Cleaning | Not published | 1,679 |
| Bemitey Clean | 4.9★ | 1,406 |
| Doctor Clean | Not published | 591 |
| Kungfu Helper | Not published | 552 |
| Dustaway | 4.9★ | 382 |
| Home Cleaning SG | Not published | 287 |
| Casa by Cleantric | 4.8★ | Not published |
| Helpling | 4.7★ | Not published |
| Lifeline Cleaning | 4.7★ | 13 |
| Clean Lab · AO ServicePro · Nanotech · Eonclean · KMAC · Urban Fresh · SG Environmental · Nimbus · Cleaner Singapore · Auntie Cleaner | Not published | Not published |
Worth saying plainly
Luce and Everyworks both show more Google reviews than Sureclean. A comparison that only flatters its author is not worth reading — on review volume, they are ahead.
How to read a cleaning company’s reviews properly
- Rating and count together. 5.0 from 12 reviews is weaker evidence than 4.9 from 1,500.
- Sort by newest. A lifetime average hides a recent decline.
- Read the negative ones, but count them. Every business with real volume has some — what matters is how many, how recent, and whether the same issue repeats.
- Look at the replies. How a company answers a complaint is what happens when it is your turn.
- Check named staff. Reviews naming the same cleaners repeatedly indicate a stable employed team.
What actually goes wrong with cleaning services in Singapore
These are recurring themes in negative reviews across the category — not any one company. Each is worth asking about before you book:
| The complaint | What to ask before booking | Sureclean’s answer |
|---|---|---|
| Cleaner did not turn up, or arrived late | Who covers a no-show, and how fast? | Employed crews with a supervisor; cover arranged by us, not you |
| A different cleaner every visit | Will I get the same person each week? | The same assigned crew returns for recurring bookings |
| Work missed against what was agreed | Is the scope written down task by task? | Scope documented per booking, checked by a supervisor |
| Damage with nobody taking responsibility | Are you insured, and for how much? | S$1,000,000 public liability insurance |
| Could not reach anyone afterwards | Who do I call — the company or a platform? | Direct line to the company: 6983 9523 |
| Unclear who is responsible for the cleaner | Employed or freelancer? | Employed on valid MOM work permits; 400 hours training |
Check us before you book
Ask for our NEA licence number, insurance cover and a written scope. We publish all three — and will tell you if we are not the right fit for your job.
4.9★ · 1,521 Google reviews · NEA Class 3 licensed · S$1m insured
The signal most people miss: what a company publishes about itself
Reviews tell you about past jobs. What a company publishes tells you what you can hold it to. Across 15 websites checked, most did not publish an NEA licence number, insurance cover, company UEN or prices. Not publishing a credential does not mean a company lacks it — but you can only verify what is written down.
Compare individual providers: how Singapore cleaning companies compare.
Best-of guides by service
Compare the providers that actually offer each service, with our own entry openly first.
Frequently asked questions
How do I check a cleaning company’s reviews in Singapore?
Search the company name on Google Maps and read the rating, the total review count and the most recent reviews together. A rating without a count is meaningless: 5.0 from 12 reviews is weaker evidence than 4.9 from 1,500. Sort by newest, because a company’s service can change faster than its lifetime average.
Is a 5-star rating better than a 4.9?
Usually not. A perfect 5.0 almost always means a small review base, and a business with thousands of reviews cannot realistically hold 5.0. A 4.9 across a large volume shows sustained consistency. Treat any perfect score on a small count as insufficient evidence rather than as proof of excellence.
Why do some cleaning companies not show any reviews on their website?
There is no requirement to publish one, and plenty of good companies simply do not. Of 15 Singapore cleaning company websites checked in August 2026, eight showed no rating or review count anywhere. It is not evidence of a problem, but it does mean you have to go and check Google Maps yourself before booking.
What complaints are most common about cleaning services in Singapore?
Across the category, the recurring themes in negative reviews of any cleaning provider are: the cleaner not arriving or arriving late, a different person turning up each visit, work missed against what was agreed, damage to an item with no clear route to a claim, and difficulty reaching anyone after the job. Every one of those is a question you can ask before you book.
How many Google reviews does Sureclean have?
Sureclean is rated 4.9 stars from 1,521 Google reviews as of August 2026, and its 50 most recent reviews were all 5-star when checked in early August 2026. Ratings change, so check the live listing rather than any figure on a website, including ours.
Last updated: August 2026
