Sureclean is an NEA-licensed cleaning company in Singapore (Class 3 cleaning business licence, UEN 201316509C), incorporated in 2013 and rated 4.9 stars from 1,507 Google reviews, with 50,000+ homes cleaned.
- Registered entity: Sureclean Pte Ltd · ACRA UEN 201316509C
- Licence: NEA Class 3 cleaning business licence
- Insurance: S$1,000,000 public liability cover
- Cleaners: every cleaner holds a valid MOM work permit and completes 400 hours of training
- Operating days: 7 days a week, 9am–6pm · WhatsApp replies in about 1 minute
- Recurring rates: from $22/hour
NEA-licensed cleaning company · 4.9★ from 1,507 reviews · 50,000+ homes cleaned since 2016 · 7 days, 9am–6pm · 6983 9523
Quick answer: Sureclean cleans the inside of your windows — interior glass, frames, sills, tracks and grilles — within safe reach from inside your home. We do not clean high-rise exterior facades or work over a ledge; that is specialist licensed contractor work. Windows are already included in a standard housekeeping session from $22/hour*, minimum 3 hours.
On this page
- What is reachable from inside
- Included and not included
- How to clean HDB windows
- How to clean window grilles
- Why tracks matter more than panes
- How long it takes, by home size
- Window cleaning prices
- How often to clean
- Exterior and high-rise limits
- Cleaning is not repair
What can a window cleaner realistically clean from inside your flat?
Total coverage is not physically possible in a high-rise flat. Here is exactly what a cleaner standing on your floor, inside your home, can and cannot reach.
| Window part | Cleaned from inside? | What actually happens |
|---|---|---|
| Interior glass face | Yes | Wiped and buffed dry, both panes of a sliding set |
| Outer face of a sliding panel | Usually yes | The panel is slid across so the outer face swings into reach from inside |
| Outer face of an outward-opening casement | Ground floor only | Above ground level we do not clean the outer face of a casement pane at all, because it cannot be reached without going past the frame line |
| Frames, hinges and stays | Yes | Wiped down; aluminium frames degreased, hinge recesses picked out |
| Sills and ledges inside the grille line | Yes | Vacuumed then damp-wiped |
| Tracks and runners | Yes | Dry-vacuumed, brushed out, then wiped — the highest-value part of the job |
| Sliding door tracks (balcony, patio) | Yes | Same method, longer run, usually the dirtiest track in the home |
| HDB window grilles | Yes, within safe reach | Bar by bar from inside, with the grille kept closed and locked |
| Invisible grille cables and clamps | Wipe only | Cables wiped down; we do not tension, loosen or re-cable them |
| Insect or mesh screens | In place only | Vacuumed and wiped where fitted; fixed screens are not dismantled |
| Exterior facade above ground level | No | Requires a specialist licensed contractor with rope or platform access |
| Window repair, re-hinging, replacement | No | This is window works, not cleaning — see the section below |
What is included in a standard session, and what is not
Windows within safe reach are part of a normal Sureclean housekeeping session at no surcharge. You do not buy a separate window package to get clean glass.
Included at no extra charge
- Interior panes, frames, sills and stays in every room, within safe reach
- Sliding window and sliding door tracks, vacuumed and wiped
- Window grilles within safe reach, cleaned from inside
- The kitchen window run — frames, sill, tracks and glass within safe reach from inside
- Alongside the rest of the session: floors, dusting, bathrooms and toilets, kitchen surfaces and hob, bins, washing dishes, laundry (wash, hang, fold), ironing, changing bedsheets, and ceiling fans within safe reach
Not included
- Any exterior glass that cannot be reached from inside without leaning out, standing on a ledge, or using a harness
- The outer face of a casement pane above ground level
- High-rise facade work, rope access, gondola or abseiling work of any kind
- Dismantling, re-fitting, adjusting or repairing windows, grilles, hinges or invisible-grille cables
- Removing permanent damage: etched glass, cement splash, deep scratches
- Aircon servicing, and deep cleaning of mattresses, sofas, carpets or curtains (separate specialist services)
- Cooking, childcare, elderly care and pet care
How to clean HDB windows
Clean HDB windows from inside only. Vacuum the tracks and sills first so dry grit is removed before any water touches the glass. Wipe frames and grilles next, glass last, top to bottom, using a damp microfibre then a dry buffing cloth. Never lean out or sit on a ledge.
The order matters more than the product. A common cause of streaking is cleaning the glass first and then dragging dust and grit down onto it from the frame and track above. The working sequence our crews use:
- Clear the sill. Move plants, drying racks and anything on the ledge.
- Dry-vacuum the track. Crevice nozzle along the full run, both channels, plus the corners where the panel parks.
- Brush the residue. A stiff dry brush lifts the compacted grey paste a vacuum alone will not shift.
- Wipe frames, stays and grille bars. Damp microfibre, one bar at a time, folding to a clean face as you go.
- Glass last. Damp cloth, then immediately buff dry with a second cloth in one direction. Air-drying in Singapore humidity causes spotting.
- Final pass on the track. Damp-wipe the clean channel and dry it so it does not re-cake.
Do not use a bamboo pole, a broom handle or a magnetic wiper to reach outer glass on an upper floor. Magnetic cleaners are made for single-glazed panes of a specific thickness, and on an HDB sliding window the panel thickness and the grille line can make the grip unreliable.
How to clean window grilles
Grilles are cleaned bar by bar with the grille closed and locked, never opened for access. Powder-coated and galvanised bars respond to mild detergent on a microfibre cloth: wrap the bar in the cloth, draw it along the length, then pick out joints and welds with a dry brush.
As an indicative planning estimate, allow 4 to 6 minutes per grille bay. A 4-room HDB flat typically has 5 to 7 bays, so grille work alone is often 25 to 40 minutes. Invisible grilles are different — cables are wiped along their run and clamps dusted, but nothing is loosened, tensioned or re-strung. A slack cable or shifted clamp is a job for the grille installer, not a cleaner.
Why the tracks matter more than the panes
The pane is what you look at. The track is what you breathe. A window track in a Singapore flat collects construction dust, road grit, haze-season particulate, pollen and textile fibres from laundry dried at the window — and because tracks trap water after a monsoon shower, it turns into a damp paste that supports mould.
That paste sits directly in the airflow path every time you open the window. It also makes a sliding panel stiff, which makes the panel harder to close fully — a real safety issue in a high-rise home. Clean glass over a filthy track is a cosmetic job, which is why we treat tracks as core scope and do not charge separately for them.
Two markers: if the panel judders or needs two hands to slide, the track is overdue. If a fine grey line reappears on the sill within a week of wiping, that is track residue redistributing, not new dirt from outside.
How long does window cleaning take, by home size?
Indicative per-item timings for interior work only. Actual time depends on panel count, access, and how long the windows have been left:
- Sliding window panel, both faces: 4 to 6 minutes
- Casement pane, interior face: 3 to 5 minutes
- Track run, 1 metre: 5 to 8 minutes
- Sliding door track, full balcony run: 12 to 18 minutes
- Grille bay: 4 to 6 minutes
The table below is an indicative planning guide, not a quote. Panel and bay counts vary a lot between blocks and layouts.
| Home type | Typical panels | Grille bays | Indicative windows-only time |
|---|---|---|---|
| 3-room HDB | 8 to 12 | 4 to 5 | 1 hr to 1 hr 20 min |
| 4-room HDB | 12 to 16 | 5 to 7 | 1 hr 30 min to 2 hr |
| 5-room HDB | 16 to 20 | 6 to 8 | 2 hr to 2 hr 30 min |
| Executive, maisonette or jumbo | 20 to 28 | 8 to 10 | 2 hr 30 min to 3 hr 30 min |
| 2-bedroom condo | 8 to 12, plus balcony slider | 0 to 3 | 1 hr 15 min to 1 hr 45 min |
| 3-bedroom condo | 14 to 20, plus balcony slider | 0 to 4 | 2 hr to 2 hr 45 min |
| Landed, interior only | 25 or more | varies | 3 hr 30 min upwards, on assessment |
Allow roughly 30 to 50 percent more time if the windows have not been done in over a year, if there is renovation dust in the tracks, or if the flat faces a main road.
How much does window cleaning cost in Singapore?
We do not sell a standalone window package or quote per pane. The length of the job depends on panel count, access and how long the windows have been left, so a fixed per-pane rate would not reflect the actual work. You book cleaning time, and windows are done inside it.
| How you book it | Price | Best for |
|---|---|---|
| Recurring weekly or fortnightly session | from $22/hour*, minimum 3 hours (3h ~$72*, 4h ~$88*, 5h ~$110*) | Windows kept clean as part of normal housekeeping |
| One-off session, windows as the focus | 3h $114*, 4h $140* | A catch-up clean, or before guests or a viewing |
| Post-renovation clean | from $370* | Cement dust and paint film in tracks and on glass |
| Move-in or move-out clean | from $370* | Handover condition, tracks included |
| Spring clean | from $600* | Whole-home reset before Chinese New Year |
| Curtain cleaning, booked separately | $35*/panel | Curtains hold the same dust the tracks do |
Weekly and fortnightly are charged at the same hourly rate, and recurring is cheaper per hour than a one-off, and that is simply a rate difference — not a contract, frequency or loyalty discount. For a per-window quote on a landed property or an unusual glass layout, the answer is price on assessment.
Sureclean has cleaned over 50,000 homes in Singapore since 2016 and holds a 4.9 star rating across 1,507 reviews.
How often should HDB and condo windows be cleaned?
| Situation | Suggested interval | Why |
|---|---|---|
| Interior-facing flat, low floor traffic | Every 3 to 4 months | Standard dust load |
| Facing a main road, MRT line or worksite | Every 6 to 8 weeks | Road grit compacts fast in tracks |
| Household with allergies or asthma | Track vacuum every session | Tracks sit in the airflow path |
| After a renovation, yours or a neighbour’s | Immediately | Cement dust etches glass once it gets wet |
| Haze season or heavy monsoon | Bring the next clean forward | Particulate plus trapped water equals mould |
| Physical window condition check | Follow HDB’s current guidance | HDB advises flat owners to check their window fittings regularly — confirm the current guidance with HDB |
Exterior and high-rise windows: what we will not do
Cleaning the outside of a window above ground level in Singapore is dangerous, regulated work, and it is not what we do. We clean interior panes, grilles and tracks within safe reach. We do not offer exterior facade cleaning, rope access, gondola work, or anything requiring a harness or working over a ledge, at any height or for any price.
If you need a high-rise facade cleaned on the outside, engage a specialist contractor licensed and insured for work at height and equipped for facade access. That is a different trade with different equipment, training and insurance, which is why we do not take that work on.
On domestic helpers: MOM restricts when a migrant domestic worker may clean the exterior surface of a window. MOM sets the rules and the penalties here, and they are serious. We are not the authority on this, so check the current requirements directly with MOM before anyone in your household cleans an exterior pane.
Sureclean is an NEA-licensed cleaning company, not a maid agency. We supply trained cleaning crews for scheduled sessions; we do not place, transfer or supply migrant domestic workers, and nothing here is legal advice.
Whether a landlord or a tenant pays for window cleaning is a matter for the tenancy agreement, not a general rule. Check yours before you book. Exterior high-rise cleaning is specialist contractor work either way.
We clean windows. We do not repair them.
If the issue is a loose hinge, a corroded rivet, a panel that has dropped in its frame, or glass that needs replacing, that is window works, not cleaning. Window works in Singapore must be carried out by a BCA-approved window contractor. Confirm the current requirements directly with HDB or BCA — we clean windows and are not the authority on window works.
Our crews will flag anything they notice during a session — a stiff panel, a rusting stay, a cracked pane — but we will not touch it. Window grilles themselves are a separate question again. We clean them; we do not install, remove or modify them, and whether grilles are required in your block is something to confirm with HDB rather than with a cleaner.
Book interior window, grille and track cleaning
The simplest route is to book a weekly or fortnightly home cleaning session and tell us windows are the priority for the first visit — the crew will front-load tracks and grilles, where the time actually goes. If you are unsure which frequency suits you, compare weekly versus fortnightly cleaning, or see how our housekeeping services and part-time cleaner options are structured.
For one-off situations: post-renovation cleaning when there is cement dust in every track, or move-in and move-out cleaning for a handover. Window dust and soft-furnishing dust are the same dust, so it is worth asking about curtain cleaning, mattress cleaning or sofa cleaning. These are separate specialist services and are scheduled separately, subject to crew availability.
Call 6983 9523 to arrange a slot. We cover Singapore, 7 days a week, 9am to 6pm.
All prices marked * are indicative, subject to a site assessment and to our terms and conditions.