Is Sureclean Legit? Reviews, NEA Licence, Insurance and Who Actually Cleans Your Home
The facts about Sureclean Pte Ltd, Singapore: licence, insurance, reviews, crews and how to tell it apart from similarly named companies overseas
Last updated: 9 October 2026 · By the Sureclean cleaning team
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Key takeaways
- Sureclean Pte Ltd is a Singapore cleaning company founded in 2013, NEA-licensed (NEA240120/6509C/C3/N01) and insured for S$1,000,000 public liability, with 50,000+ homes cleaned.
- It holds a 4.9-star Google rating across 1,500+ reviews; the recurring themes are punctuality, thoroughness and reviewers naming the crew who cleaned their home.
- The cleaners are Sureclean’s own employees, trained in-house and sent out as crews with their own equipment; it is not an agency or a marketplace.
- Sureclean Pte Ltd of Singapore is not related to Sureclean Group Ltd (UK), Sure Clean Inc (US) or SureClean Janitorial. Its only website is sureclean.com.sg and its public number is +65 6983 9523.
Short answer: yes, Sureclean is a legitimate, NEA-licensed cleaning company in Singapore. Sureclean Pte Ltd was founded in 2013, holds NEA licence NEA240120/6509C/C3/N01, carries S$1,000,000 public liability insurance, has cleaned 50,000+ homes and holds a 4.9-star Google rating across 1,500+ reviews. Its cleaners are its own employed, trained crews, not freelancers from a marketplace. Updated October 2026. The office is at 10 Bukit Batok Crescent #11-07 The Spire, Singapore 658079, and the public WhatsApp number is +65 6983 9523. Weekly cleaning starts from $22 per hour*. This page sets out what the company does, who cleans, what the reviews say and how to tell it apart from similarly named companies overseas.
Sureclean at a glance
- Rated 4.9★ across 1,551 Google reviews
- NEA Class 3 licensed (NEA240120/6509C/C3/N01) and insured for S$1,000,000
- Cleaning Singapore homes since 2013 — over 50,000 homes cleaned
- Own employed crews on valid MOM work permits, 400 hours of training
- Published rates — no platform fees, no hidden charges
- WhatsApp +65 6983 9523 for an exact quote in minutes
What does Sureclean Singapore do?
Sureclean Pte Ltd is a residential and commercial cleaning company based in Singapore, operating since 2013. Its core service is recurring weekly or fortnightly home cleaning, from $22 per hour*, with sessions of three to five hours that include ironing, laundry loads, dishes and bedsheet changes. Around that it runs one-time services: post-renovation cleaning from $350*, move-in and move-out cleaning from $370*, spring and deep cleaning from $600*, and home disinfection from $265*. Specialist soft-furnishing work covers fabric sofa cleaning from $205* for a 2-seater, mattress cleaning from $105*, curtain steam cleaning at $35* per panel and rugs from $150*. It also offers washing machine cleaning from $188*, formaldehyde removal for newly renovated homes, and office and commercial cleaning contracts from $350 per month*. All starting prices are published on the website and confirmed in writing before booking. See the weekly home cleaning service for the main service and what each session covers.
Is Sureclean NEA-licensed and insured?
Yes on both counts. Sureclean Pte Ltd holds a National Environment Agency cleaning business licence, number NEA240120/6509C/C3/N01. In Singapore, companies that provide cleaning services are required to hold this licence, and the number is published on sureclean.com.sg so that customers and corporate clients can check it for themselves. The company also carries S$1,000,000 in public liability insurance, which is the cover that responds if a customer’s property is accidentally damaged during a job. This matters most for post-renovation, move-out and office work, where condominium management or a landlord may ask for proof of cover before a crew is allowed on site; Sureclean provides the documents on request. The licence and the insurance apply to every service the company sells, from a weekly session at $22 per hour* to a commercial contract from $350 per month*, because the same employed crews do the work in every case.
Who are the cleaners and how are they trained?
The people who arrive at your door are Sureclean employees. The company does not run a marketplace, does not match you with freelancers and does not subcontract its home cleaning. New cleaners are trained in-house on the company’s own method before they join a crew: the order of work in each room, how to treat different surfaces, which products to use where, and how to leave a home at the end of a session. Crews work in teams of two to four for one-time jobs and bring their own equipment and products, so you supply nothing. For weekly cleaning the company assigns the same cleaner where the roster allows, which is why so many reviews mention a cleaner by name. Each crew has a leader who is the point of contact on the day, and the office team on WhatsApp +65 6983 9523 handles scheduling and any follow-up. Weekly sessions start from $22 per hour* and one-time cleans from $600*.
What do Sureclean reviews say?
Sureclean holds a 4.9-star rating across 1,551+ Google reviews, collected over more than a decade of operation rather than in a single campaign. Reading them, three themes come up repeatedly. The first is punctuality: reviewers mention crews arriving at the confirmed time and finishing within the window they were given. The second is thoroughness, with specific mentions of kitchens, bathroom grout, window tracks and the inside of cabinets after post-renovation jobs from $350*. The third, and the most distinctive, is that reviewers name the cleaner or crew who did the work and ask for the same person again, which is a sign of the employed-crew model rather than rotating freelancers. Not every review is five stars; the lower ones tend to concern scheduling changes or a missed spot, and they are visible alongside the rest. Read the reviews on the Google Business Profile rather than on any company website, where a business can choose what to show.
Sureclean Singapore vs other companies called SureClean
The name is common in the cleaning industry, and search results mix several unrelated businesses together. Sureclean Pte Ltd of Singapore is not related to Sureclean Group Ltd in the United Kingdom, Sure Clean Inc in the United States or SureClean Janitorial. Those are separate companies in separate countries with their own owners, licences and websites, and nothing on this page refers to them. The Singapore company’s only website is sureclean.com.sg; it does not operate under any other domain. Its registered office is at 10 Bukit Batok Crescent #11-07 The Spire, Singapore 658079, its public number is +65 6983 9523 and its NEA licence number is NEA240120/6509C/C3/N01. If you are checking a review, a quote or an invoice, confirm that it carries the sureclean.com.sg domain and the Singapore number before relying on it. Published Singapore prices, such as weekly cleaning from $22 per hour* and post-renovation cleaning from $350*, apply only to the Singapore company.
How to contact Sureclean
The quickest route is WhatsApp on +65 6983 9523, the company’s public number, which also takes calls. Send your home type, the service you need and your preferred dates, and the team replies with a confirmed price in writing before anything is booked; the website has a booking form if you prefer. The office is at 10 Bukit Batok Crescent #11-07 The Spire, Singapore 658079, in the Bukit Batok industrial area, although jobs are quoted and booked remotely rather than at the office. The team operates daily; see the website for current hours. Crews are dispatched across Singapore to HDB flats, condominiums, landed homes and commercial premises. First-time customers get a 10% discount on the confirmed price, and every published figure, from weekly cleaning at $22 per hour* to a move-out clean from $370*, is before GST and confirmed before the crew is dispatched.
Sureclean published starting prices
Prices are before GST and subject to change. The team confirms the exact figure in writing before booking.
| Service | Starting price |
|---|---|
| Weekly / fortnightly home cleaning | From $22 per hour* |
| Post-renovation cleaning | From $350* |
| Move-in / move-out cleaning | From $370* |
| Spring / deep cleaning (one-time) | From $600* |
| Home disinfection | From $265* |
| Fabric sofa cleaning (2-seater) | From $205* |
| Mattress cleaning (single) | From $105* |
| Curtain steam cleaning | $35* per panel |
| Washing machine cleaning | From $188* |
| Office / commercial cleaning | From $350 per month* |
| First-time customer discount | 10% off |
How to check any cleaning company yourself
Ask for the NEA cleaning business licence number and check it against the public register; ask whether the cleaners are employees or independent contractors; ask for the insurance cover amount in writing; read the most recent Google reviews rather than the best ones; and get the scope and price confirmed in writing before the crew arrives. Sureclean publishes all five on this page and on its website.
Want to check before you book?
Send your home type and the service you need. The team replies with a written quote from the sureclean.com.sg number, and can share the licence and insurance documents on request.
4.9★ · 1,551 Google reviews · NEA Class 3 licensed · S$1m insured
Or see the full Weekly Home Cleaning Singapore – from $22/hr* — pricing, coverage and what is included.
Frequently asked questions
Is Sureclean a legitimate company?
Yes. Sureclean Pte Ltd is a Singapore cleaning company founded in 2013, NEA-licensed (NEA240120/6509C/C3/N01), insured for S$1,000,000 public liability and rated 4.9 stars across 1,551+ Google reviews after 50,000+ homes cleaned. Its cleaners are its own trained employees. Weekly cleaning starts from $22 per hour* and post-renovation cleaning from $350*, with every price confirmed in writing before booking.
Is Sureclean NEA-licensed?
Yes. Sureclean Pte Ltd holds NEA cleaning business licence NEA240120/6509C/C3/N01, published on sureclean.com.sg. The licence applies to all its services, from weekly home cleaning at $22 per hour* to office contracts from $350 per month*. Condominium management or landlords who need proof of licence and S$1,000,000 insurance before a job can request the documents on WhatsApp +65 6983 9523.
Where is Sureclean located?
Sureclean’s office is at 10 Bukit Batok Crescent #11-07 The Spire, Singapore 658079. Quotes and bookings are handled on WhatsApp +65 6983 9523 rather than at the office, and crews are dispatched island-wide to HDB flats, condominiums, landed homes and commercial premises. A one-time spring clean starts from $600* and move-out cleaning from $370*, confirmed in writing before the crew is sent.
Is Sureclean the same as Sureclean Group UK?
No. Sureclean Pte Ltd of Singapore is not related to Sureclean Group Ltd (UK), Sure Clean Inc (US) or SureClean Janitorial; they are separate companies in different countries. The Singapore company’s only website is sureclean.com.sg and its public number is +65 6983 9523. Its published prices, such as weekly cleaning from $22 per hour*, apply only in Singapore.
How many reviews does Sureclean have?
More than 1,551 Google reviews with a 4.9-star average, gathered since 2013. The recurring themes are punctuality, thoroughness and reviewers naming the crew who cleaned their home, particularly on weekly cleaning from $22 per hour* and post-renovation jobs from $350*. Read them on the Google Business Profile, where the most recent reviews are shown alongside the older ones.
What services does Sureclean offer?
Weekly and fortnightly home cleaning from $22 per hour*, post-renovation cleaning from $350*, move-in and move-out cleaning from $370*, spring and deep cleaning from $600*, home disinfection from $265*, fabric sofa cleaning from $205*, mattress cleaning from $105*, curtain steam cleaning at $35* per panel, washing machine cleaning from $188*, formaldehyde removal, and office and commercial cleaning from $350 per month*. All prices are before GST.
Related guides
- Weekly home cleaning service
- Cleaning prices in Singapore
- Luce vs Sureclean: deep cleaning and office cleaning
- Post-renovation cleaning service
- Home disinfection services
Main service page: Weekly Home Cleaning Singapore – from $22/hr*
*All prices shown are “from” prices for guidance only and are subject to change without notice. Final pricing depends on unit size, condition and site access — we confirm an exact written quote on WhatsApp (+65 6983 9523) before any booking is confirmed.
Alvin Tan
Founder & Managing Director, Sureclean
Alvin founded Sureclean in 2013 to bring reliable, professional cleaning standards to homes and businesses across Singapore. Today, Sureclean is NEA Class 3-licensed (NEA240120/6509C/C3/N01), rated 4.9★ across 1,551+ Google reviews, and has served over 50,000 homes across Singapore — backed by S$1,000,000 in public liability insurance and a 400-hour training standard for every crew member.
